Heat pump repair that gets your home comfortable again.

When your heat pump keeps running, but your home still isn't comfortable, it can be hard to know what's actually wrong. It may be blowing air that's too warm or too cool, icing over, or relying too much on backup heat. You deserve a straight answer, not a guess. Peterman Brothers has repaired thousands of heat pumps. We find the problem, explain it plainly, and give you the price before any work begins so that you can get back to a comfortable home.

Why Choose Peterman Brothers

1,000+ Training Hours

We invest over 1,000 hours of customized annual training into each of our techs, meaning you get the highly-skilled service you deserve.

10K+ 5-Star Reviews

Feel confident that you will receive the same great care as the thousands of other customers who have come to know us.

Family-Owned Since 1986

40 years of solving our customers’ problems and keeping their unique needs at the heart of everything we do.

When Running Does Not Mean Working

Your heat pump should keep your home at the temperature you set.

When the temperature keeps drifting away from your setpoint, a reset may only buy time. Left alone, the system can lean harder on costly backup heat or quit when the weather is at its worst.

Replacing parts without checking the whole system can leave the real problem behind. Peterman Brothers finds the cause first, so the repair solves the right problem and your home feels comfortable again.

Warning Signs

When should you schedule heat pump repair?

The Home Won’t Stay at the Set Temperature

This can point to restricted airflow, a refrigerant or control issue, or a system struggling to keep up with the home’s heating or cooling demand.

The System Won’t Switch Modes

A control or reversing problem can leave the heat pump stuck in one mode, even when the thermostat is calling for the other.

The Outdoor Unit Won’t Run

A silent outdoor unit can point to a power, control, safety, or electrical problem that keeps the heat pump from heating or cooling normally.

Ice or Water Appears Around the Unit

Heavy ice or water where it should not be can point to restricted airflow, a defrost problem, drainage trouble, or a refrigerant issue.

The System Runs Constantly or Uses Backup Heat Often

Long run times or frequent backup heat can mean the system is struggling to keep up and using more energy than it normally should to keep the home comfortable.

New Noises, Odors, or Breaker Trips

Grinding or squealing can point to worn moving parts, while buzzing, burning odors, or repeated breaker trips can signal an electrical problem or overheating.

Limited Time

$100 Off Any Repair of $500+

Ask about free diagnostics with qualifying repairs and flexible financing options.

Peterman Protection Club

Save More While Taking Care of Your Home

Keeping up with your home shouldn’t mean keeping track of everything yourself. Peterman Protection Club helps you stay ahead of routine maintenance, save when repairs come up, and take a few more home-maintenance tasks off your plate.

$ 18 /month

Free annual A/C inspections, free drain clearings, exclusive repair discounts, and more with your membership.

Meet Your Team

Meet your expert HVAC team.

Real, highly-trained technicians who take pride in solving your specific problem, the right way, the first time.

Anthony

HVAC Service Technician

Ryan

HVAC Service Technician

Cameron

HVAC Maintenance Technician

Trusted by Homeowners. Proven in the Work.

Not the experience you expected? Let our team know — we’ll make it right.

Google customer rating: 4.8 out of 5 stars 24,823 Google reviews

Service With Significance

We invest in our people so our people can invest in you.

Since taking over the business from their dad, Pete, Chad and Tyler Peterman have remained dedicated to building a company that puts its people first, regardless of how much the organization grows.

They’ve advanced this commitment by establishing a shared vision and purpose centered on our Why and our Just Cause: the reason behind what we do every day and the future we’re working to create. That shared vision is reflected in a process we’ve intentionally named Service With Significance.

At its heart, Service With Significance means investing in our people so they can, in turn, invest in you. By elevating the trades through real career opportunities, meaningful investment in training, and ongoing professional growth, we strengthen our communities and better serve our customers.

What This Means For You

Your highly-skilled home services partner

We want you to choose us as your lifelong home services partner, so we’re raising on the bar on how well we serve you. We’re investing over $2M annually into advancing our team to achieve our goal. Our field professionals  receive over 1000 hours of in-house, advanced training each year. Whether it’s an HVAC, plumbing or an electrical need, you can be sure you’ve got the most highly-trained and reliable partner for all your needs. 

A guest, not a pest in your home

Having a stranger in your home can be an uncomfortable experience. We understand that. Through courses like Peterman Way training, our field professionals learn the soft skills needed to be a true guest in your home. As your trusted home services guide, you can be assured that you will receive a technician that is trained to be courteous, professional, and mindful of your space at all times

Reliability you deserve

When something breaks in your home, not only do you need the most skilled-partner, but you need them there now, not weeks later. That’s why we build the team, training, and capacity needed to be there when it matters most, so that you can rely on us today and, more importantly, 10 years down the road. 

Related Services

More ways to keep your home comfortable year-round.

From routine maintenance to system upgrades and controls, explore other HVAC services that can help keep your home comfortable and your equipment working the way it should. Explore all of our HVAC  services.

Heat Pump Tune-Up

Routine maintenance to help keep your heat pump ready for the season ahead.

Heat Pump Installation

Explore replacement options for dependable heating and cooling throughout the year.

Smart Thermostat Service

Install, repair, or troubleshoot a thermostat that helps you manage your home’s comfort.

Service Area

Do We Service Your Area?

With our home branch in Indianapolis, IN, we support homeowners through 11 local branch locations across Indiana, Ohio, and Kentucky. Enter your area to confirm A/C repair availability near you.

Yes, we service your area.
Your nearest branch for zip 00000 is .
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We’re not in your area just yet.
We don’t currently service zip 00000, but we’re expanding.
What Comes Next

A Simple, Clear Path Forward

Ready to take action? Home service feels better when you know what to expect. That’s why we pair a simple process with clear, upfront information.

Call or book online

Choose the path that works best for you. You can conveniently book online, or if you’d rather talk to a person on the phone, our dedicated teams of customer service experts are here to help you.

Get clear options and next steps

Once you’ve scheduled your appointment, our team will come out and assess your system. Once we have diagnosed the problem, we will present several different custom solutions that consider both your needs and your budget.

Move forward with confidence

Before any work begins, we will provide you with upfront pricing and a clear understanding of what will be done and why. That way you can have full confidence that the decision you’ve made is the best one for you.

Do we service your home?
Yes, serving Sorry, we don’t service that area yet. View Location